We generate sales online

We are results oriented
$122,000,000 
per year
Private deposits attracted plus-bank.ru
1,800 orders
per month
Aquaphor water filters
online sales
aquaphor.ru
6,000 phone
calls per month
Wholesale rolled
metal products
u-stal.ru
2,500 new
patients per month
Diagnostic centres
in federal network
cmrt365.ru
$455,000
per month
Engaging students in online higher education programs unic.edu.ru
2,500 clients
per month
Attracting new customers to currency exchanges exchange.metallurgbank.ru
800 new
patients per month
Spine therapy clinical network mz-clinic.ru
We implement data collection algorithms at every stage run advertising campaigns build and develop websites improve sales department efficiency work on products, prices and business processes
Our objective is to increase sales volume while decreasing customer acquisition cost
Advertising → website → call centre → offices → sales → repeat sales → profit

Full funnel marketing report

We track leads

We set up dynamic number insertion and improve the existing reporting system: from Excel, 1С, CRM, even from papers.

We assess the effectiveness of advertising media

We improve ineffective advertising media and scale up effective ones.

We count ROMI and CPO

A lot of clicks do not guarantee a lot of phone calls. A lot of phone calls do not guarantee a lot of sales. We assess the effectiveness of each advertising medium based on sales volume and customer acquisition costs.

We control all stages of the sales funnel

Our solutions are based on data-driven decision making.
We increase conversion from visits to phone calls and then to orders

We create landing pages

The conversion of landing page visits to phone calls can be up to 10 % with high traffic volume.

We design and develop websites

We write texts, create layouts, program calculators, create databases, integrate with external systems, and set up analytics.

We maintain websites

We promptly make any necessary changes, regularly create data backups, and supervise work.

We carry out split testing

We make numbers-based decisions.
We increase the conversion of phone calls to sales

We evaluate managers’ performance

We monitor the number of phone calls each manager takes and the number of phone calls he/she converts to sales.

We create scripts and scenarios

We study how the best managers work, convert this to standards and then elaborate these standards together.

We set standards in the workplace

We organize training sessions and business games for managers to develop skills.

We carry out controls

We create reports on load testing, call centre efficiency and sales.

We elaborate incentive systems

Sales incentives, quality of customer service and record keeping.

We redistribute calls

Directing them to more effective managers.
We perform analysis, develop and justify the modification, then we implement and test it with the customer
Feedback from Alexandra Medvedeva, CEO of Masterskaya Zdorovia Clinic Network:
IT-Agency offered to carry out a promotional event for us, a ‘Free initial consultation.’ To launch it we had to change the way our call centre and administrators work. Our patients’ record changed, our doctors' workload increased, even though at first we naturally felt resistance to change. But as a consequence, the number of initial consultations has increased by 50 %, and revenues—by 20 %. This promotional event has now been adopted as our permanent practice”.

We gather information about your competitors

  • what they sell;
  • how they sell;
  • how they present products;
  • prices;
  • promotional events;
  • business processes.

We increase the attractiveness of your product

  • assess product positioning;
  • organize promotional events;
  • set appropriate customer expectations when a customer first visits the site or calls.

We increase the average bill

  • change pricing;
  • create package proposals;
  • implement cross-selling;
  • generate repeat sales.

We improve the efficiency of sales departments

  • conduct an audit and build a strategy;
  • develop a monitoring and control system;
  • implement CRM and ATC;
  • carry out a performance appraisal;
  • develop an incentive system;
  • hire new employees.
$30,000
monthly advertising
budget
Average cost per click for a website visit $2.14  ?
14,000
website
visitors
Conversion from a simple visitor to a visitor using the online calculator—25 % ?
3,500
calculations
with the online calculator
Conversion from visitors using the online calculator to those making deposits—5 % ?
170
people will come to
the bank to make a deposit
The average amount of deposit is $13,500 ?
$2,295,000
overall cost
of funds
Overall advertising budget is $30,000
1.25 %
cost of deposit
attraction
$90,000
monthly
advertising budget
Average cost per click for a website
visit $2.7 ?
33,333
website
visitors
8 % will call or complete an online
application ?
2,667
calls and online
applications
30 % of callers will go to the bank and fill out a questionnaire
800
completed questionnaires
are considered in the bank
With sufficiently stringent requirements for the borrower and collateral, 50 % are approved
400
the bank gives
credits
The average credit is $12,000;
$4,800,000
the total volume
of loans granted
18 % of income with an average loan period of 3 months and without taking into account the cost of money or operating expenses ?
$864,000
interest
income
The overall advertising budget is $90,000
$774,000
revenue minus
investment in advertising
$75,000
monthly
advertising budget
Average cost per click for a website
visit $0.6 ?
125,000
website
visitors
Conversion from a simple visitor to a visitor using the online calculator—2 % ?
2,500
calls and online
applications
60 % of callers will make an appointment with a doctor
1,500
doctor’s
appointments
Taking into account those who just arrive with no appointment, 75 % will come
1,125
paying
patients
The average check for the first few months is $600 ?
$675,000
overall revenue from all new clients from advertising
50 % of income, this depends very much on the organization, but in general, doctors can earn money
$337,500
net
income
The overall advertising budget is $75,000
$262,500
revenue minus
investment in advertising
$75,000
monthly
advertising budget
Average cost per click for a website
visit $0.9 ?
83,333
website
visitors
Conversion from a simple visitor to a visitor using the online calculator—8 % ?
6,667
calls and online
applications
60 % will receive invoices or offers ?
4,000
invoices
or offers
20 % will pay, and many will become regular customers
800
paid
sales
The average check for one or more first sales is $4,500
$3,600,000
the total revenue from all new clients from advertising
10 % of income, on average. Though different product categories may have a different mark-up, and so should be worked
separately ?
$360,000
net
income
Total advertising budget $75,000
$285,000
revenue minus
investment in advertising
$24,000
monthly
advertising budget
Average cost per click for a website
visit $1.5 ?
16,000
website
visitors
Conversion from a simple visitor to a visitor using the online calculator—3 % ?
480
calls and online
applications
30 % will get either invoices or offers
144
accounts
or commercial offers
50 % will pay, and many will become regular customers ?
72
paid
sales
$7,250 on the average. Three sales in the first year. The initial trial is small, but the number then grows
$522,000
total income from all new clients from advertising
50 % of income. This is production, so it is a significant margin
$261,000
net
income
Total advertising budget $24,000
$237,000
revenue minus
investment in advertising
$30,000
monthly
advertising budget
Average cost per click for a website
visit $1.7 ?
16,667
website
visitors
Conversion from a simple visitor to a visitor using the online calculator—1,8 % ?
300
calls and online
applications
10 % will come to see the cottage and the village
30
viewing
a cottage
10 % will pay: right away or after some time, either by installments or with a mortgage
3
paid
sales
$242,500 is the average amount for more expensive cottages and more affordable townhouses
$727,500
total revenue from all new clients from advertising
30 % of income. With construction it can be hard to calculate the economics until the project is completely finished, but the margin is consistently high
$218,250
Net
income
Total advertising budget $30,000
$188,250
revenue minus
investment in advertising
Hey, I’m Vsevolod Ustinov, the Head of the Agency. I have my own blog
Hi, My name’s Kirill Kasimsky. I’m a Managing Partner
Hello, My name’s Alexander Kulginsky, I’m a senior manager, I’ve been with IT-Agency since 2006
Hello I’m Zakhar Trubachev, a senior marketing specialist. I’ve been with IT-Agency since 2011. I communicate the Company’s knowledge in Telegram
Hi, I’m Pasha Alimov, a manager
Hi, My name’s Nilkolai Chudo. I’m a senior manager. I’ve been with IT- Agency since 2012
Hi there, I’m Lera Vinokurova, an office fairy :-) I’ve been with IT-Agency since 2011
Hello, My name’s Dmitry Nedugin. I’m a marketing specialist
Hey, I’m Dmitry Sytnik, a writer
Hello, My name’s Dzhangar Amulakov. I’m a marketing specialist
Hello, My name’s Margaret Dyachenko. I’m a senior designer
Hi, My name’s Natalia Molina. I work with sales departments
My name’s Egor Kholov. I’m a senior marketing specialist at banking projects
Hello, I’m Svetlana Syzrantseva, I help SEO-specialists
Hi, I’m Dmitry Morozov. I do search engine optimization
Hi, My name’s Tatiana Poltorak, I’m a writer
Hello, My name’s Julia Kravchenko, I'm an SEO-specialist
I’m Natalia Volchkova, a senior sales department specialist
Hi, I’m Konstantin Solodyannikov, I do search engine optimization. My blog is here
Hi, I’m Roman Igoshin, a senior marketing specialist. I launch and support projects, and help marketing specialists grow. I have my own blog
Hi, I’m Nikita Shein, a senior manager. I write for Medium about project and personal management
I’m Mikhail Sterlikov, a senior marketing specialist. I help marketing specialists develop their projects. I love web analytics. I have my own blog
Hello, I’m Galina Lebedeva, a junior sales department specialist
Hello, I’m Lyubov Romanova, I help marketing specialists
Hi, I’m Igor Gerasimov, a designer
Hi, I’m Artur Adeki, a designer
Hello, I’m Anastasia Zholudeva, a marketing specialist at banking projects
Hello, I’m Pavel Yasko, a manager. I have my own blog
Hi, I’m Konstantin Sokolovsky, a marketing specialist
Hi, I’m Pasha Masliev, a senior bug tester
Hi, I’m Zhenya Volkov, a designer. I have my own blog
Hello, I’m Georgy Shevchenko, a designer
Hello, My name’s Alexander Kuznetsov, I develop programs in .NET
Hello, I’m Artyom Kozulin, a junior marketing specialist
Hello, My name’s Dasha Batalova, I’m the marketing specialist of the Aquaphor project
Hi, I’m Alexandra Murashko, a manager
Hi, I’m Dmitry Rakhmanov, a manager
Hi, My name’s Julia Emasheva, I’m a marketing specialist
Hello, I’m Denis Ponomarev, a manager
Hi, My name’s Alexander Fedyaev, I’m a manager
Hi, My name’s Ilya Kuznetsov, I work with targeted advertising
Hello, I’m Elena Danilina, an SEO-specialist
Hello, My name’s Ekaterina Rig, I’m the junior marketing specialist in the banking team
Hi, I’m Varvara Petrova, a junior sales department specialist
Hello, My name’s Sergey Savchuk, I’m a programmer
Hi, I’m Slava Kulik, a developer
Hello, I’m Maksim Kizim, a designer
Good day! My name’s Stas Ignatiev, I’m a designer
Hi, I’m Andrei Abramov, the junior marketing specialist at financial projects
Hi, I’m Roman Kiryakov, a designer
Hi, I’m Kirill Stolyarov, a designer
“To find a bug you should think like a bug” Irina Makhniboroda, a bug tester
Hello, I’m Stepan Lustov, a system administrator
Hi, I’m Bogdan Turkov, a chief programmer
Hi, I’m Olesya Zemlyanikina, a sales department specialist
Hello, I’m Platon Kultin, a marketing specialist
Hi, I’m Natasha Ganetskaya, an editor-in-chief. I sometimes write about editing and travel
Hello, I’m Viacheslav Demish, an editor. I have my own blog about texts, personal performance and a bit about advertising
Hi, I’m Maksim Denisyuk, a programmer
Hello, My name’s Polina Gorchakova, I’m a marketing specialist
Hi, My name’s Arina Eroshkina, I’m HR manager in the agency
Hello, I’m Maksimilian Privezentsev, a manager
Hello, My name’s Alexander Shestakov, I'm .NET Developer
Hello, I’m Viktoria Paleshko, I do SEO-promotion
Hello, I’m Mark Nelyubin, an assistant manager. I have a blog about management, marketing and life
Hi, My name’s Anton Rozhkov. I’m a marketing specialist. I write for Medium about Internet Marketing
Hello, My name’s Tatiana Kuznichenkova. I’m an office fairy in Moscow office
Hi, I’m Kirill Grachev, a marketing specialist
Hi, I’m Eva Nikolaeva, I write .NET code
Hellow! I’m Roma Shapetin, a marketing specialist
Hi, I’m Sveta Simonova, an illustrator
Hi, My name’s Sergey Moroz, I’m a designer
Hello! I'm Arseniy Shvechkov, I promote sites in search
Hi, My name’s Daria Granina. I’m a marketing specialist
Hello! My name is Evgeniy Etemez, I'm a marketing specialist
Hi, I’m Elena Redka, a manager
Hello! I'm Anton Zevmenko, I’m a technologist

Answers to Frequently Asked Questions

Let’s introduce ourselves

We’ve been on the market since 2004.

Our founders are Vsevolod Ustinov and Kirill Kasimsky.

We focus on sales volume and customer acquisition cost.

We are responsible both for strategy and its execution.

Each project is managed by a marketing specialist, a project manager, a senior marketing specialist, a senior project manager and other specialists.

Miscellaneous

We share our experience and speak about website updates:

Our rules, motivation, music and useful links in Telegram:

Read the channel

We reply the next business day
What happens after you submit an application: we’ll call you → collect data → make forecasts → present a project → start. At the data collection stage, we’ll need access to analytics and advertising, as well as information on phone calls and sales. This process presupposes personal meetings and takes from 3 weeks to 3 months.
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